Warranty Information

Performance Ink is committed to standing behind our products. Parts are designed and manufactured to replace OEM products. We warranty them to be a fit for use as replacement parts. Parts do carry a one year warranty on all of our keypads and overlays, which fail due to manufacturing defect. This warranty does not cover malfunction due to abuse, modifications, misuse or conditions or storage of use.

Defective parts must be returned in order to receive credit or replacements. Returned parts will be tested to determine reason or reasons for malfunction. Please call 803-748-1000 for any questions.

Returns, Cancellations & Restocking Fees:
Performance Ink’s parts may be returned for warranty up to one year from date of invoice. Any other returns requested must have permission from Performance Ink. Returns are not accepted on special orders. Returns may be subject to a re-stocking fee. Please call 803-748-1000 for any questions regarding a return.

Performance Ink, Inc. manufactures and distributes NEW non-OEM replacement parts and products. Manufacturer trademarks, service marks, logos, brand names, and brand models are the property of their owners. Representations of and references to brand names, models or parts contained herein are for informational purposes only and are not intended to indicate or imply any affiliation with or endorsement by the manufacturer.